Last Updated: june 11, 2026

USG Ship Center (“USG Ship Center,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, usgshipcenter.com, and our shipping and freight-related services.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quote, inquire about our services, or otherwise interact with our website.

Depending on how you use our website, this may include:

  • Full name
  • Company or business name
  • Email address
  • Telephone number
  • Mailing or shipping addresses
  • Pickup and delivery locations
  • Shipment details
  • Freight type, dimensions, weight, quantity, or other shipment information
  • Information contained in messages or inquiries you send to us
  • Other information you choose to provide

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website or webpage
  • General website usage information

This information may be collected through cookies, analytics tools, server logs, and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to questions and inquiries
  • Provide requested shipping or freight information
  • Prepare or respond to quote requests
  • Communicate with you about services
  • Coordinate shipping-related requests
  • Provide customer support
  • Improve our website and services
  • Understand how visitors use our website
  • Maintain website security and prevent misuse
  • Detect and address technical problems
  • Comply with applicable laws and legal obligations
  • Protect our rights, property, and users

We do not use personal information for purposes unrelated to the reasons for which it was collected unless permitted or required by applicable law.

3. Quote and Contact Information

If you submit a request for a quote or contact form through our website, we may use the information you provide to evaluate your request and communicate with you.

For example, we may need information about your shipment, including pickup and delivery locations, freight characteristics, and requested services, to understand your transportation requirements.

Please do not submit sensitive personal information through a general contact or quote form unless it is specifically requested and necessary.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites remember preferences, understand website usage, and improve functionality.

We may use cookies for purposes such as:

  • Website functionality
  • Security
  • Analytics
  • Performance monitoring
  • Remembering preferences

You can generally adjust your browser settings to block or delete cookies. Disabling certain cookies may affect the functionality of portions of our website.

If third-party analytics, advertising, or other services are enabled on the website, those providers may also use cookies or similar technologies subject to their own privacy policies.

5. Analytics and Third-Party Services

We may use third-party service providers to help operate, analyze, secure, or improve our website and services.

These providers may process certain information on our behalf.

Examples may include:

  • Website hosting providers
  • Website analytics providers
  • Email and communication providers
  • Form-processing services
  • Security services
  • Payment or transaction providers, if applicable
  • Shipping or logistics service providers, when necessary to provide requested services

Third parties may have their own privacy policies governing how they handle information.

We do not control the privacy practices of third-party websites or services that may be linked to or integrated with our website.

6. How We Share Information

We may share personal information when reasonably necessary to operate our business and provide requested services.

Information may be shared with:

  • Service providers working on our behalf
  • Shipping, transportation, logistics, or fulfillment providers when necessary to arrange requested services
  • Website hosting and technology providers
  • Professional advisors
  • Government authorities or law enforcement when legally required
  • Other parties when necessary to protect our legal rights, safety, property, or operations

We do not sell your personal information as part of our ordinary business operations.

7. Legal Requirements

We may disclose information when we believe disclosure is reasonably necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request
  • Enforce our agreements or policies
  • Protect our rights or property
  • Investigate suspected fraud or abuse
  • Protect the safety of our users, business, or others

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure.

You should use appropriate caution when transmitting information over the internet.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, complying with legal requirements, and protecting our legitimate business interests.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

10. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights concerning your personal information.

These may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information about how your personal information is used or disclosed
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request a copy of certain personal information

These rights are subject to applicable legal exceptions and limitations.

To make a privacy-related request, contact us using the information provided below.

11. California Privacy Rights

If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information.

Depending on the circumstances and applicable law, these rights may include rights to access, correct, delete, or obtain information about certain personal information collected about you.

USG Ship Center does not sell personal information in the ordinary sense of the term.

If our data practices change in a manner that creates additional obligations under applicable California privacy law, we will update our practices and this Privacy Policy as required.

To exercise applicable California privacy rights, please contact us using the contact information below.

12. Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

13. Links to Other Websites

Our website may contain links to websites or services operated by third parties.

Those websites have their own privacy policies and terms of use. USG Ship Center is not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

14. Communications

If you provide your email address or telephone number when requesting information or services, we may use that information to respond to your request or communicate with you regarding your inquiry.

We may also send service-related communications when reasonably necessary to provide requested services.

If we send promotional communications, where applicable, you may opt out using the unsubscribe instructions included in those communications or by contacting us.

Opting out of promotional communications does not necessarily prevent us from sending important service-related or transactional communications.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the website after an updated Privacy Policy is posted means that you acknowledge the updated policy.

Who we are

Suggested text: Our website address is: https://usgshipcenter.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.